Please be aware that the canceling auto-renewal will not automatically provide a refund. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and it won't renew.īefore proceeding, please be aware that i f you are canceling due to a technical issue or need assistance from us regarding anything Betternet-related, please contact us directly from the app.

On the page that appears, scroll until you see Manage, then Subscriptions.Click View Information at the top of the window.Click the sign-in button or your name at the bottom of the sidebar.How to cancel through the app store on my Mac device: If you run into any issue or problem while performing this cancellation, please contact Apple. NOTE : If Betternet is not listed under your subscriptions, it means that auto-renewal has already been canceled. If you're trying to cancel your subscription from your Windows or Mac device, check out Apple Support's article. Our Support team cannot cancel Apple subscriptions.īefore canceling your subscription, please ensure that you are signed in to the same Apple ID with which you originally purchased your Premium subscription. First: Please note that Apple's policy requires that you cancel your subscription through them directly only.

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